Thank you for shopping at TomyGrandsonBlanket.com. Please read this Returns and Refunds Policy carefully before making a purchase. By placing an order on our website, you agree to the terms outlined in this Policy. If you do not agree with any part of this Policy, please do not use our website or services.

1. Returns:

   1.1 We accept returns for products within 15 days of the original purchase date.

   1.2 To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

   1.3 You are responsible for the cost of return shipping unless the return is due to our error or a defective product.

2. Refunds:

   2.1 Once we receive your return, we will inspect the item and notify you of the status of your refund.

   2.2 If your return is approved, we will initiate a refund to your original method of payment. The timeframe for the credit to appear in your account may vary depending on your payment provider.

   2.3 Shipping costs are non-refundable, except in cases where the return is due to our error or a defective product.

3. Exchanges:

   3.1 We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us at [email protected].

4. Damaged or Defective Items:

   4.1 If you receive a damaged or defective item, please contact us within [number of days, e.g., 7 days] of receiving the product. We will provide instructions on returning the item and arrange for a replacement or refund.

5. Cancellations:

   5.1 If you wish to cancel an order, please contact us as soon as possible. If the order has not been shipped, we will process the cancellation and issue a refund. Once the order has been shipped, the standard return process applies.

6. Return Process:

   6.1 To initiate a return, please contact us at [email protected] with your order number and details about the item you wish to return. We will guide you through the return process.

7. Contact Information:

   7.1 If you have any questions about this Returns and Refunds Policy, please contact us at [email protected]

8. Changes to Policy:

   8.1 We reserve the right to update, change, or replace any part of this Returns and Refunds Policy by posting updates and changes on our website. It is your responsibility to check our website periodically for changes.

By making a purchase on TomyGrandsonBlanket.com, you agree to the terms of this Returns and Refunds Policy. If you do not agree with any part of this Policy, please do not use our website or services.